Privacy Policy
PLEASE READ THIS PRIVACY POLICY CAREFULLY AND IN ITS ENTIRETY BEFORE USING www.lindsayelainecraig.com (HEREINAFTER REFERRED TO AS THE “SITE”).
This Privacy Policy is here to better serve those who are concerned with how their information is used online. The following describes what type of information we collect, what it’s used for, and the measures we take to protect it.
IMPORTANT NOTE: By using the Site and/or purchasing, viewing, downloading, or otherwise signing up to receive Lindsay Elaine Craig, LLC email list newsletter, social media posts, blog posts, courses, coaching services, guides, eBooks, forms, worksheets, workbooks, and/or website materials (hereinafter collectively referred to as the “Site, Courses, Services, and/or Products”), you voluntarily agree to be bound by this Privacy Policy.
If you have any questions about this Privacy Policy, please contact Lindsay Craig at lindsay@lindsayelainecraig.com.
If you do not agree with the terms of this Privacy Policy, do not use or browse the Site.
1. Definitions
“Company”, “We”, “I”, “Our”, or “Us” means Lindsay Elaine Craig, LLC and www.lindsayelainecraig.com.
“Content” means any and all written, visual, video, or audio information contained on the Site, including, but not limited to, any and all emails received from Lindsay Craig, Lindsay Elaine Craig, LLC, and any and all written or downloadable material purchased, viewed, or otherwise offered on www.lindsayelainecraig.com such as blog posts, graphics, designs, documents, information, templates, and materials.
“Personal Information” means information that can be used on its own or in conjunction with other information to identify, contact, or locate a person, or to identify an individual in context. For example, personal information includes, among other things, your name, address, email address, telephone number, credit card information, and site behavior.
“Site, Courses, Services, and/or Products” means www.lindsayelainecraig.com, Content, email list, social media posts, blog posts, courses, coaching services, guides, eBooks, forms, worksheets, workbooks, and/or website materials available on the Site.
“Site” means and any and all of the Company’s associated pages, tabs, landing pages, forms, or sub-pages.
“You” or “Your” means the user, customer, or viewer of the Site.
2. Company Statement
The Site and its Content are owned by Lindsay Elaine Craig, LLC and/or Lindsay Craig. Lindsay Elaine Craig, LLC is committed to protecting your Personal Information. We will only collect or use your Personal Information in accordance with the Privacy Policy herein.
3. What Kind of Personal Information Do We Collect?
Personal Information You Provide:
When using the Site, and in filling out forms, purchasing products, providing comments, or contacting us, you may be asked to enter your name, email address, website address, mailing address, or payment/credit card information. We use this information to deliver the product purchased or information requested, to improve the performance and applicability of the Site, and to provide you with educational content, newsletters, promotions, and special offers.
Personal Information Automatically Collected:
Through use of the Site, the Company uses the following third-party tools and services to collect information related to your use of the Site:
- Google Analytics – to understand aggregate site traffic and behavior
- Kit – to manage our email list and send communications
Generally speaking, this includes information about your geographic location and Site behavior, the type of device or software you use, your IP address (with approximate location information), and whether you view the Site on mobile, tablet, or desktop.
We collect this information for statistical purposes, to improve the viewer experience, and for marketing purposes as described in Section 6.
Artificial Intelligence Tools:
We may use AI-powered tools (such as customer service assistants, content-generation tools, or analytics platforms) to help operate the Site, respond to inquiries, or generate marketing content. Where Personal Information is processed through such tools, we take reasonable steps to work with providers who maintain appropriate data protection standards. We do not use your Personal information to train third-party AI models without your consent.
4. What if the Personal Information We Have About You Is Incorrect or You Want to Update It?
5. When Do We Collect Personal Information?
We collect Personal Information from you when you purchase, order, or sign up on and for the Site, Courses, Services, and Products, download our freebies or resources, subscribe to our newsletter, fill out a form, browse the Site, view Content, make purchases, and/or enter any of your Personal Information on the Site. If you’re just viewing the Site, you generally won’t be required to provide personal information to browse, though certain automatically collected technical information (see Section 3) may still be gathered via cookies and similar technologies. See Section 9 for how to manage these preferences.
6. How Do We Use Your Personal Information?
When using the Site, Courses, Services, and/or Products, we may use the Personal Information we collect from you in the following ways:
- To personalize your experience and deliver the type of content and product offerings in which you are most interested
- To improve our Site in order to better serve you
- To respond to your customer service requests
- To administer a contest, promotion, survey, or other Site feature
- To process your transactions on and for the Site, Courses, Services, and/or Products
- To send periodic emails regarding the Site, Courses, Services, and/or Products
- To tailor social media (Facebook, Instagram, Pinterest, etc.) advertisements to you
7. Do We Share Your Personal Information with Anyone?
In general, we do not sell, trade, or otherwise transfer to outside (third) parties your Personal Information for marketing or advertising purposes, except for the following purposes:
- To comply with an investigation, law enforcement inquiry, government entity, court, or other third party as required or allowed by applicable law
- Third-party service providers that provide products, tools, platforms, or services to us (email-list building, website management, customer service, account maintenance, and related activities)
- Social media platforms (Facebook, Instagram, Pinterest, etc.) that offer functionalities through our website (e.g., pinning an image, sharing a link)
- Third-party advertising purposes, such as advertising on social media platforms to track and categorize your interests and behavior on our Site for marketing purposes, using tracking methods such as cookies and pixels
We may disclose your Personal Information to our subsidiaries, contractors, subcontractors, assigns, affiliates, or successors in interest when necessary to carry out our business functions, so long as those parties agree to keep this information confidential.
Non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses. If you make your personal information available to third parties through our Site, Courses, Services, and/or Products, Lindsay Elaine Craig, LLC is not responsible for any unauthorized use by that third party.
We do allow third-party behavioral tracking, as described in Section 9 (Cookies).
International Data Transfers: If you are located in the EU/UK, please note your information may be transferred to and processed in the United States, where our servers and service providers are located. Where required, we rely on appropriate safeguards such as Standard Contractual Clauses with our service providers to protect your information during such transfers.
8. How Do We Protect Your Personal Information?
We aim to make your visit to our Site as safe as possible. The Site uses commercially acceptable methods of security protection to protect your information, including regular scanning for security vulnerabilities using malware removal software.
We use an SSL certificate and never transmit your credit card information by email. All sensitive credit card or payment information you supply is encrypted via Secure Socket Layer (SSL) technology and processed through a secure payment gateway; this information is not stored or processed on our own servers.
Your Personal Information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential. By viewing, using, or purchasing on or from the Site, Courses, Services, and/or Products, you acknowledge that Lindsay Elaine Craig, LLC and its staff and independent contractors may access your Personal Information for the purposes described in this Policy.
Data Retention: We retain Personal Information only for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law (for example, financial records may be retained for up to 7 years for tax and accounting purposes). Email marketing data is retained until you unsubscribe or request deletion. When Personal Information is no longer needed, we take reasonable steps to securely delete or anonymize it.
Data Breach Notification: Should a data breach occur that affects your Personal Information, we will notify you via email without undue delay, and in any event within the timeframe required by applicable law.
9. Do We Use Cookies, Pixels, or Similar Technologies?
To manage or revoke your cookie consent, use the cookie preference tool available on our Site [cookies_revoke]
Cookies. We, and the third parties described in Section 7, use cookies and collect information from the computer, mobile phone, or other device you use to access the Site, read our emails, or view our advertisements. Cookies are small data files that a site or its service provider transfers to your device through your web browser, enabling recognition of your browser and the capture of certain information.
We use cookies in the following categories:
- Strictly Necessary Cookies – required for core Site functionality (e.g., remembering items in a shopping cart)
- Analytics Cookies – help us understand aggregate Site traffic and interaction (e.g., Google Analytics)
- Marketing/Advertising Cookies – used to personalize advertisements and measure ad performance (e.g., Meta Pixel)
You can choose to have your browser warn you each time a cookie is being sent, or you can turn off cookies entirely through your browser settings. Disabling cookies may reduce some features and functionality of the Site.
Pixels. The Company uses social media pixels (e.g., the Meta/Facebook pixel) to track visitors to the Site so we can tailor advertisements toward those visitors on social media platforms including Facebook, Instagram, and Pinterest.
Do Not Track: Some browsers offer a “Do Not Track” (DNT) signal. Because there is not yet an accepted industry standard for how to respond to DNT signals, our Site does not currently alter its data collection practices when it detects a DNT signal from your browser.
Global Privacy Control (GPC): We recognize and honor the Global Privacy Control signal as a valid request to opt out of the sale or sharing of Personal Information under applicable law. If your browser sends a GPC signal, we will treat it as an opt-out request automatically, without requiring you to take further action on our Site.
10. Third-Party Links
11. Google Advertising & Analytics
Google’s advertising requirements can be summed up by Google’s Advertising Principles, designed to provide a positive experience for users. We are not currently running Google Ads on the Site, though this may change in the future.
We have implemented Demographics and Interests Reporting through Google Analytics.
We, along with third-party vendors such as Google, use first-party cookies (such as Google Analytics cookies) and third-party cookies or identifiers to compile data regarding user interactions with ad impressions and other ad service functions related to our website.
To Opt Out of Google Ads: You can set preferences using Google’s Ad Settings page, opt out via the Network Advertising Initiative Opt-Out page, or use the Google Analytics Opt-Out Browser add-on.
12. California Privacy Rights (CalOPPA & CCPA/CPRA)
CalOPPA: CalOPPA requires any person or company operating websites that collect Personal Information from California residents to post a conspicuous privacy policy stating what information is collected and with whom it is shared.
Pursuant to CalOPPA, we confirm:
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Users can visit our Site anonymously; providing Personal Information is not required simply to browse the Site.
- There is a link to this Privacy Policy in the footer of the Site.
- Our Privacy Policy link includes the word “Privacy” and is clearly titled “Privacy Policy.”
- You will be notified of any changes to this Privacy Policy on this page (see the “Updated On” date below).
CCPA/CPRA: If you are a California resident, the California Consumer Privacy Act (as amended by the California Privacy Rights Act) provides you with the following rights regarding your Personal Information:
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Right to Know what Personal Information we collect, use, and disclose
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Right to Delete Personal Information we have collected from you, subject to certain exceptions
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Right to Correct inaccurate Personal Information
- Right to Opt Out of the sale or sharing of your Personal Information for cross-context behavioral advertising
- Right to Limit the use of Sensitive Personal Information
- Right to Non-Discrimination for exercising any of the above rights
To exercise your right to opt out of the sale or sharing of your Personal Information, you may use the “Do Not Sell or Share My Personal Information” link available in the footer of our Site, or adjust your preferences via the cookie consent tool referenced in Section 9. Where technically supported, we also honor the Global Privacy Control (GPC) signal as described above. Once your opt-out request has been processed, you will receive confirmation that your preferences have been applied.
To exercise any of these rights, please contact us at lindsay@lindsayelainecraig.com. We will verify your request and respond within the timeframe required by law. We do not knowingly sell Personal Information in the traditional sense; however, our use of advertising pixels and cookies described in Sections 7 and 9 may constitute “sharing” under the CPRA’s broad definition. You may opt out of this sharing using the cookie preference tool referenced in Section 9
13. Other U.S. State Privacy Laws
14. Children's Online Privacy Protection Act (COPPA)
We do not specifically market to children under the age of 13. Please do not use, view, purchase, or otherwise browse the Site, Courses, Services, or Products if you are under 13 years old. If you are younger than 13, you are not permitted to enter any Personal Information on this Site./p>
If you are a parent and believe your child under the age of 13 has provided us with Personal Information, please contact us immediately at lindsay@lindsayelainecraig.com to have it removed.
15. Fair Information Practices
In order to comply with Fair Information Practices, should a data breach occur, we will notify affected users via email without undue delay, and in accordance with the notification timeframes required by applicable law.
16. CAN-SPAM Act of 2003
- Send information, respond to inquiries, and/or other requests or questions
- Process orders and send information and updates pertaining to orders of a course, product, or service
- Send additional information related to your course, product, and/or service
- Market to our mailing list or continue to send emails after the original transaction has occurred
- Email a newsletter with free information and advertising for certain Products, Services, and/or Courses
- Not use false or misleading subjects or email addresses
- Identify the email message as an advertisement in some reasonable way
- Include our business mailing address and/or physical address in our emails
- Monitor our third-party email marketing service (ActiveCampaign) for compliance
- Honor opt-out/unsubscribe requests quickly
- Allow users to unsubscribe using the link at the bottom of each email
17. Your General Data Protection Regulation (GDPR) Rights
If you are located within the European Union or United Kingdom, you are entitled to certain rights under the GDPR (and UK GDPR). You have the right to:
- Know how long we’ll keep your information (see Section 8, Data Retention
- Access, rectify, or erase your Personal Information
- Restrict or object to our processing of your Personal Information
- Request portability of your Personal Information in a structured, commonly used format
- Withdraw your consent to our processing of your data at any time, which does not affect the lawfulness of processing carried out prior to withdrawal
- Lodge a complaint with a supervisory authority that has jurisdiction over GDPR issues
Legal Basis for Processing: We process your Personal Information on the following legal bases, depending on context: your consent (e.g., subscribing to our newsletter), the necessity of processing to perform a contract with you (e.g., fulfilling a purchase), and our legitimate interests (e.g., improving our Site and services), provided such interests are not overridden by your data protection rights.
We will only ask for Personal Information that is reasonably required to enter into a contract with us and will not condition entry into a contractual relationship on your consent to provide unnecessary Personal Information.
18. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. Any changes will be posted on this page with a revised “Updated On” date below. We encourage you to review this page periodically.
19. Contacting Us
If there are any questions regarding this Privacy Policy, you may contact us using the following information:
Lindsay Elaine Craig, LCC
Website: www.lindsayelainecraig.com
Mailing Address: PO Box 4734, Charlottesville, VA 22905